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Careers

Job ID CSE01
Job Customer Service Executive
Type Full time permanent position
Vacancies 1
Location V.U.Nagar, Anand, Gujarat, India.
Education
  • B.Tech / B.Sc / B.E / B.Com / BBA
Skill(s)
  • After sales documentation, RMA process management for all products.
  • Post sales support to clients across products.
  • Customer Feedback forms against all sales.
  • Product Life cycle records from customers for ISO audits.
  • Customer complaint matrix.
Additional Skill(s)
  • To address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.
  • Take Ownership of customer issues
  • Troubleshoot problems and see them through to resolution
  • Escalate unresolved issues to the appropriate internal teams
  • Collect prompt and accurate feedback from customers
Experience 1 -4 years in relevant industry
Application Guidelines Candidate must send their application with Subject "[CSE01] Job Application".
Application without JOB ID would not be considered.
Apply This email address is being protected from spambots. You need JavaScript enabled to view it.
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